Privacy policy

Privacy Policy

www.maisondelaube.com

Last Updated: July 27, 2025

www.maisondelaube.com (“we,” “us,” or “our”) respects and values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access or use our website (www.maisondelaube.com), products, or services (collectively referred to as the "Services"). This policy applies whether you are browsing, shopping, or engaging with our brand in any other way.

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Services.

1. Personal Data We Collect

We may collect and process the following types of personal data:

Identity & Contact Data: Name, email address, shipping and billing addresses, phone number.
Account Data: Login credentials, preferences, saved items, order history.
Payment Data: Payment method, transaction details, billing details.
Device & Usage Data: IP address, browser type, cookies, interactions, session data.
Communication Data: Customer support messages, survey responses, direct messages.

2. How We Collect Your Data

Your data is collected:

Directly from you: When you place orders, register, sign up for newsletters, or contact us.
Automatically: Via cookies, pixels, and other tracking tools on our site.
Through third parties: Such as Shopify, our platform provider, and service partners.

"By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."

3. Why We Use Your Data

We collect and use your data for the following purposes:

To process and fulfill orders, returns, and exchanges.
To provide secure transactions and fraud protection.
To personalize your shopping experience.
To communicate important updates or respond to inquiries.
For marketing, promotions, and retargeting advertisements.
To comply with legal obligations.

4. Disclosure of Personal Data

We may disclose your data to:

Shopify: Our e-commerce platform.
Service Providers: Including logistics, payment processors, analytics tools.
Marketing Partners: To show you relevant ads based on browsing and purchase activity.
Government Authorities: When required by law.
In Business Transactions: Such as a merger or sale of business assets.

5. International Transfers

As a Saudi-based brand using global platforms, your data may be processed outside your country of residence. We take necessary steps to ensure compliance with applicable data protection laws, including the GDPR and relevant Saudi regulations.

6. Security of Your Data

We use secure SSL encryption and follow Shopify’s industry-standard safeguards. However, no method of transmission is completely secure. We recommend you keep your credentials safe and avoid using public networks when transacting.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold.
Request correction or deletion.
Withdraw consent.
Object to or restrict certain uses of your data.
Lodge a complaint with a data protection authority.

You may exercise these rights by contacting us at info@maisondelaube.com.

8. Cookies

Maison De L’aube uses cookies and similar technologies to:

Enhance site functionality.
Save your preferences.
Analyze traffic and usage behavior.
Run marketing campaigns.

You may disable cookies in your browser, but some features may not work correctly.

9. Children’s Privacy

Our Services are not intended for use by children under the age of majority in your jurisdiction. We do not knowingly collect personal data from minors.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies separately.

11. Updates to this Policy

We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes. The "Last Updated" date at the top of this page indicates when the latest version was published.

12. Contact Us

If you have questions or requests about this Privacy Policy or your personal information, contact us at:

Maison De L’aube
Al Khobar, Saudi Arabia
Email: info@maisondelaube.com

We are the data controller for the personal data collected through our Services.

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